Ordering Information


Ordering:

Order by phone at: 800-368-1822
Questions by phone at: 515-432-6794
Order by Fax at: 515-432-7804
Order by E-Mail at: Orders@CleavelandTool.com
Order using the secure Shopping Cart feature in the Catalog section of this site.
Order by Directly Entering Part Numbers into the secure shopping cart. *This may not provide an accurate total or shipping charges.
Order from our un secure website using: On-line Order Form
Order by snail mail at: Cleaveland Aircraft Tool, 2225 First St., Boone, IA 50036
Orders received by 2:00PM are usually shipped the same day.  Backorders will be filled as soon as possible.  Credit cards will be charged only for items shipped.
Shipping:
Shipping and handling charges are charged according to package weight. Orders 2lbs. and under (and less than $50) may be shipped Priority Mail (2 to 3 days) for $4.00-5.00.  Heavier and higher value orders will be shipped UPS.  Please request different delivery method if preferred.

Key
This graphic shows the number of working days it will most likely take via UPS ground service.
(Do not confuse these colors with the UPS shipping code colors, these are number of days using GROUND service).
 
Returns:
We stand behind the products that we sell.  If you find an item to be defective we will replace it.  If an item turns out to be something different than you expected we will take it back.  Please call or e-mail for RMA number and return the item with a copy of the invoice.